Unable to access Jira

Question

I am not able to access Jira even after there are no payment dues

Alex Koxaras -Relational- · Answer

Hi @Shivam Desai and welcome to the community,

It would be great if you could share with us the message you are getting when you try to log in. Are you the site admin? Is you site using an AD to provision users?

Shivam Desai_i1poc1 · Answer

Hi @Kamlesh Mohanty

Welcome to the Community!!!

Please have a look at this link and let me know if the issue is resolved or not.

https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html

Looking forward to your response.

Thanks & Regards,

Shivam.