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Auto assign the ticket to whom who trigger the event.

Rodriguez, Jhon Ronald

How can I apply an automation for me to auto assign a ticket to whom who trigger the event or trigger the transition.

For example
Transition from Work in Progress to Resolved/Cancel.

Thanks in advance.

Accepted answers

Alex Koxaras -Relational-

Hi @Rodriguez, Jhon Ronald

You can do that with Jira automation. And a simple rule would be something like the following:

simple rule.png

Let me know if that helped!

All comments

Alex Koxaras -Relational-

Hi @Rodriguez, Jhon Ronald

You can do that with Jira automation. And a simple rule would be something like the following:

simple rule.png

Let me know if that helped!

Rodriguez, Jhon Ronald

Yes it so easy. I already know that. Thanks for your help.

But I need an automation that when Person-A transition the ticket.
Person-A will be the assignee because he/she the one transition.

It will auto assign to the agent who transition the ticket.

John Funk

That's exactly what Alex's answer does.

Rodriguez, Jhon Ronald

Apology. overlook the details in left. thanks. will test this.

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