Smart Checklist deleted and now shows as 'loading'

Question

I had +100 lines in a Smart Checklist goes and then suddenly it all deleted and it shows as 'loading'. Any idea if there's the ability to restore what is no longer showing?

wajahat ali_fy2n2r · Answer

Thanks for giving us good information!!!

Olena Brazhko_TitanApps_ · Answer

Hi @genevieve

Nice to meet you! I'm sorry to hear this happened.

May I ask you to contact us via email and share additional information? This way our support and engineering teams will be able to investigate your case in detail and offer a solution.

Please send us an email to smartchecklist@railsware.com with the following:

* your Smart Checklist version
* screenshots/video recording of the issue you are seeing
* console/network output

We are looking forward to hearing back from you!

Cheers,

Olena

Genevieve · Answer

Hi there @Oleksandr Siryi_Railsware_ and @Olena Brazhko_TitanApps_ - this is all I see in the history:

10:19 was when the list disappeared