Need to add/modify options in multi-select custom field

Question

We have a standard drop-down for IT tickets indicating what plant location the problem is at.  We want to kinda add/change some options to account for the increase in remote workers.  I'm having trouble finding where I can edit those options.

In looking at some community discussion, they reference a "Configure" option on the Custom Fields screen but I'm not seeing it.  Not sure if it changed or what.  I am a Project Administrator but not a Jira Administrator.

Florian Bonniec · Accepted Answer

Hi @Glenn Simpson

On cloud it will depends if you project is a Team managed one or more classic.

https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/

You will be able to edit the avaialble option if it's a team managed project but would need to ask a jira admin in case it's a more classic project.

Regards

Bhanu KN_ww3e6e · Accepted Answer

Hi @Glenn Simpson,

Hope you are doing well.

Custom fields are considered global entities. i.e., there is a good chance they're used in multiple projects. Thus, ideally, a project admin will not be able to modify them. Do get in touch with your Jira administrator for the changes :)

You can refer to all the project admin privileges here

Regards,

Bhanu