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Log time to "Time Tracking" field with automation

Javid Huseynli_r2py6e

Hi,

I want to log work when status changes to "Production" to "Time Tracking" field.

Example:

My task created 13 minutes ago. And it took me 13 minutes to change status to "Production". So I would like to add this work to "Time Tracking" automatically.

Any automation rules maybe?

Accepted answers

Mark Segall

Hi @Javid Huseynli and welcome to the community!

You could do something like this:

TRIGGER: Issue Transitioned (To Production)
ACTION: Log Work
- Time Spent: {{created.diff(now).minutes}}m
- Started: {{created}}
- Description: Anything you may want to add

All comments

Mark Segall

Hi @Javid Huseynli and welcome to the community!

You could do something like this:

TRIGGER: Issue Transitioned (To Production)
ACTION: Log Work
- Time Spent: {{created.diff(now).minutes}}m
- Started: {{created}}
- Description: Anything you may want to add

Samuel Gatica _ServiceRocket_

Hi @Javid Huseynli

Welcome to the community!

You can create a Time variable using smart values to get the difference between the created and the transitioned time like {{now.diff(issue.created).minutes.abs}}

Then using the Log work action you can pass the value.

Hope this helps

Best regards

Sam

Javid Huseynli_r2py6e

Hi @Mark Segall

It worked great. Thank you!

Gracjan Wesołowski _HeroCoders_

Hi @Javid Huseynli

Welcome to the community!

If you would like to consider using a third-party app for time tracking that has built-in automatic timers, I can recommend our Clockwork Automated Time Tracking & Timesheets Free app. I believe it fits well in your needs.

You can use, and set up your workflow statuses to automatically start tracking time whenever an issue is in "active" status:

If you have any questions, you can contact us using our Help Center.

Cheers!

Thomas Gill_2l1i1w

Hi,

This worked great for me too but then ran into a problem when an issue did not transition for say more than a day.

In this instance I end up with many days or weeks being logged on an issue.

Ideally, I would just like it to log the working mins/hours/days as per my Global time tracking settings.

Thanks

Gabriela Koleva

I have the exact same issue as Thomas. Does anyone know how to fix that?

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