There are no outgoing transitions from this status.

Question

I believe there is some sort of Bug in Jira on this "You are editing a draft workflow".

After almost one year that I have been modifying the same workflow without any issue, now I have this "unable to edit" error.

- Did you copy the original workflow?

* That was the first thing I did and despite that I cannot amend it as I like it. The copy procedure it is what I do every time I carry out a change.

- Is the workflow used?

* It is a copy of the original and it is not attached to any project.

To make it working, when REJECTED has this error, I have to transition it back to OPEN . . . . what?

Worse, another way to make it working, I have to "Allow all statuses to transition to this one" for all statuses . . . excuse me?

FYI . . . I had the same error message in a Team Managed Project aka Work Management. That should not have happened there, right? Thar error disappeared by discarding any change and redo the changes made it working.

To be honest I am now afraid that this problem will occur to the next 4 workflows changes I have requested to modify.

Is a solution to create brand-new workflows following the same pattern and increasing by +1 the naming convention? Maybe. I will reply if that works.

Anyone has a clue?

Coiram · Answer

I may have found the solution of this problem, and it may point to an issue in Jira workflows.

- On all the affected statuses you get "There are no outgoing transitions from this status", do the following:

* Remove all the actions on the affected Status
* Add "Allow all statuses to transition to this one"
* Recreate the action(s) on the affected status
* Remove "Allow all statuses to transition to this one"
* TA TA . . . workflow is now working

The workflows by following the above steps, seems no to throw anymore the error.

The above steps allowed me to modify both a "live" and a "copy" workflows I had "There are no outgoing transitions from this status" message/problem.

Please let us know if this workaround works for you too.

Trudy P Claspill · Answer

Hello @Coiram

I am unclear on your issue.

Is the issue that you are unable to edit a copy of a workflow?

Or is the issue that you have a status that displays the message "you have no outgoing transitions"?

Can you show us a copy of the screen with the error "unable to edit" displayed?

Can you show us a copy of the workflow diagram for the workflow that is being used when you get the "no outgoing transitions" error?

I have seen posts in the past where a person had trouble making some changes to an item after having made many changes in the past. In all the cases that I remember, the user ended up creating a new version of the entity from scratch.

If we can't help you resolve this issue, your next step would be to contact Atlassian Support directly to get additional debugging assistance.