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JQL filter give wrong results

Ivan Andrieiev_2jlshw

Снимок экрана 2023-01-25 в 13.15.18.png

I wrote that status !=closed, but filter show me it. What is wrong?

Accepted answers

John Funk

Hi @Ivan Andrieiev

Your query has (Status != Closed OR Status != Resolved) Since it is an OR, then it is correctly showing the 3 issues because the status is != Resolved for them.

Try taking replacing everything inside the ( ) with Status not in (Closed, Resolved)

So it would look Project = KVITIM and Status not in (Closed, Resolved) AND labels ...

All comments

John Funk

Hi @Ivan Andrieiev

Your query has (Status != Closed OR Status != Resolved) Since it is an OR, then it is correctly showing the 3 issues because the status is != Resolved for them.

Try taking replacing everything inside the ( ) with Status not in (Closed, Resolved)

So it would look Project = KVITIM and Status not in (Closed, Resolved) AND labels ...

Ivan Andrieiev_2jlshw

@John Funk Hi

Yes, you are right. Sorry for such question. Thanks a lot.

John Funk

No worries - that's what we are all here for!

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