Hello,
I need some help. Here is what I am trying to do:
For our organization I created three different REQUEST TYPES. All these REQUEST TYPES are part of the same project.
The idea is that, each REQUEST TYPE will have 1 distinct custom field to it.
I created those custom fields and made them mandatory.
However, what happens on the portal is that it is requiring ALL 3 custom fields to be filled (the correct way is to have one shown and required for that particular request type),
When I try to remove the field it gives me this error:
"Cannot remove this field. JIRA service management created this field...."
Any insights will be greatly appreciated.