How to Hyperlink Confluence Article in Jira Automation

Question

UPDATE:  When I removed the | (pipe) in the name it works.  But we name many of our Confluence Articles with pipes.  To solve for this I removed "Crunch Plans |"

I can't figure out what I'm doing wrong.  I want to hyperlink the 1st Confluence article the same way I have the others for Jira Support Ticket automation.  Thanks for input!

I wonder if it's because we use a pipe | in the first article and that's causing an issue?

Here's how it's set up:

*Please review Knowledge Base articles for guidance.*

[Crunch Plans | Who's Who & Club Specific Notes|https://vfpnext.atlassian.net/l/cp/Ky7Jk0L8]
[How to: Add Promo Code Plan(s)|https://vfpnext.atlassian.net/l/c/HofNgMtw]
[How to: Delete Promo Plans|https://vfpnext.atlassian.net/l/c/dkq2aANu]
[Promo Code Guidelines/Definitions|https://vfpnext.atlassian.net/l/c/PDm0DtjX]

Mark Segall · Answer

I found this:

https://confluence.atlassian.com/confkb/unable-to-use-some-characters-like-backslash-223904158.html

So perhaps you could do something like this?

[Crunch Plans {code}|{code} Who's Who & Club Specific Notes|https://vfpnext.atlassian.net/l/cp/Ky7Jk0L8]

cedwards_glryoo · Answer

That was a great suggestion!  But it didn't work in this instance.  Appreciate the feedback.

Mark Segall · Answer

Hi @cedwards - I haven't tried this myself, but perhaps you can escape the `|` like this:

[Crunch Plans \| Who's Who & Club Specific Notes|https://vfpnext.atlassian.net/l/cp/Ky7Jk0L8]