Disable notification if someone particular mentions you

Question

Jira mobile app and Jira Cloud Teams integration has a great automation "Someone mentions you".

However, say a human/bot (such as "automation for jira") user is a known spammer who mentions you unnecessarily all the time, it would be essential to stop notification from those mentions.

Basically, enhance "Someone mentions you" to "Someone except {list} mentions you."

Christopher Maxwell · Answer

@Sudip Shrestha Ah, I see. Makes sense.

Sudip Shrestha · Answer

It's not the email alert. The annoyance is in the automated Teams messages.

Nic Brough -Adaptavist- · Answer

Blocking is the wrong answer here.

You need to get the spammer to stop doing it.  Why have you let a spammer into your system, and why have you not removed them?  Why have you got an automation that is spamming you?

When it's an automation, then go talk to the people who added it.  Why did they set it up to spam you?  There's going to be a good reason they want to tell you about something, or, they've got their rules wrong.  Either way, you need to ask.