who exactly closed the task

Ivan Andrieiev_2jlshw

Is it possible to determine in the filter who exactly closed the task?

Ste Wright

Hi @Ivan Andrieiev 

Not natively - there's no "Resolved By" field.

You could create one though, and populate it using Automation? Then you could reference this in your Filter/Issue Search as a column

---

Custom Field

Create a Custom Field to house this information - either a...

• User Picker; for Company-managed Projects or a...
• People Field; restricted to a single user, for Team-managed Projects

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Automation Rule

The rule will look something like this...

• Trigger: Field Value Changed
  • Field = Resolution
  • Change Type = Value Added
• Condition: Issue Fields Condition
  • Field = Resolution
  • Condition = is resolved
• Action: Edit Issue
  • Field = <Custom Field Here>
    • Value = {{initiator}}

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A few notes on this rule...

• {{initiator}} is a smart value, and references the user who triggered the rule dynamically
• If it's possible to reopen Issues, I'd recommend clearing the Custom Fields' value when this happens. This can be done using either...
  • Additional Conditions/Actions in this Automation Rule or...
  • A Post-function/Workflow Rule for the Workflow

If you choose the Automation Rule option for clearing the field - I would...

• Remove the Change Type from the Trigger
• Use an If/Else Block Condition
• Use Conditions to check if the Resolution is empty or not, and set Actions accordingly

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Let us know what you think!

Ste