Notifications to highlight if information is not filled

Mayur Gaikwad/Tech PMO

Is it possible such that with use of automation can i roll out notification if some field is not updated when its with different assignee's at different stages.

For e.g. we ask our team to share delivery date at various stages. Once it flows to an assignee currently it tends to be in his/her bucket and the dates are not getting updated for days. I need to build a notification mechanism wherein say in 2 days if date is not updated, a notification is sent out highlighting list of users who have failed in doing so. 

BTW, date is captured in well defined custom fields...

Walter Buggenhout

Hi @Mayur Gaikwad/Tech PMO,

I would even prefer to do this using a filter subscription (see this blog post for a bit more context). If you have a user group that holds the team members involved and you build a filter like this ...

Project = "Your Project" AND "Delivery Date" is empty
and Assignee = currentUser() 

 ... the people involved should receive a list of items if you set up a subscription for that group of users.

On the other hand, an even more solid solution would probably be to include setting those dates into your process (in Jira represented by the workflow of your issues). It is perfectly possible to add a workflow validator when an issue moves from one status into another that makes the delivery date a required field.

Hope this helps!