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If i cancel the change Request then it will show a message that Are you sure you want to cancel

Sreenadh_5t0th7

Hi,

If i cancel the change Request then it will show a message that Are you sure you want to cancel CR

button should be populated Yes/No

If i click "Yes" then only it will move to "Cancelled" Status

If i click "No" then it will stay in the "Under Review" Status

Accepted answers

Alex Koxaras -Relational-

@Sreenadh hi,

Unfortunately you can't do that in Jira cloud. I mean even you have added a transition screen and placed the custom field inside that screen the following will happen: If you don't add a condition or a validation, then even if the user presses that he doesn't wish to cancel the issue then the issue will transition to cancel and then you have to find a way to transition it back to the previous status.