Jira Automation rule to create an issue based on a template and a custom field

Question

Hi All,

Hoping someone can help.

Expected outcome: When a Version is created in the Jira Project, an Issue Type is created and a template is applied.

Problem to solve: The issue is not created based on the automation due to the required fields not having values.

Things to note:

* We use an app called: Issue Templates for Jira
* When creating the issue type, there is a requirement for general fields to be completed but also a custom field. 
* The custom field is called 'Release Type' and consists of 2 requirements.* 1. Select Either PMU or CMU
* 2. Select Either Major, Minor or Maintenance

Steps taken:

* Automation rule created
* General fields selected from the 'Choose field to set'
* The custom field is not supported and requires using the 'Advanced Section' to be used.

This is the JSON Additional fields I have tried:

{
"properties": [{
"key": "issue.templates.automation",
"value": {
"applyTemplate": "TEMP-751"
}
}]
{
"fields": {
"customfield_10548": { "value": "PMU", "child": { "value" : "Maintenance"} }
}
}
}

The above does not work error:

Create Issue

Error while parsing additional fields. Not valid JSON.

Any pointers or help will be appreciated.

Thank you Biancha

Biancha · Answer

That is correct, and the rule runs correctly now. The template is still not being applied; however, This would be a trial and error as I work through the Application Documentation.

Bill Sheboy · Answer

Well done!

So it appears there was just a comma missing between the JSON sections (template selection and data); is that correct?

Biancha · Answer

Thanks Bill,

I have figured it out.

The JSON Additional fields config now looks as follows:

{
"properties":[
{
"key":"issue.templates.automation",
"value":{
"applyTemplate":"TEMP-751"
}
}
],
"fields":{
"customfield_10548":{
"value":"PMU",
"child":{
"value":"Maintenance"
}
}
}
}