How to Import a big Confluence Cloud backup into a another Cloud Site

Question

I have a backup zip file of a Confluence Cloud site that has a size 7.9 Gb, and an XML file of 268 Mb.

When I try to import the backup into a new Confluence site, I get an error due to the XML file size and a broken link to "alternative methods".

I know now that the limit is 200 Mb, but when doing a google search, all I find are guides for migrating from self-hosted sites to the cloud version of confluence.

How can I import a cloud site backup of more than 200 MB, on another cloud site?

PD: The site from which the backup was taken, no longer exists.

Marek Samec_6ljcab · Answer

This issue is still present, Atlassian can't be serious with 200MB import limit in 2026. Digging in the backup file and removing stuff is just as bad. On top of that the error message is now broken:

BernalCarlos · Answer

Mmm... this is becoming way too hard, I'm trying to restore the backup on a local confluence instance, but I keep finding one problem after another, it looks like Attlasian doesn't care about this process at all.

After finally setting up a local Confluence instance, the backup fails due to UTF-8 encoding: https://jira.atlassian.com/browse/CONFSERVER-78782

Once the UTF-8 encoding is solved, comes a problem with a property that is not supported on non-cloud Confluence: https://jira.atlassian.com/browse/CONFSERVER-60453

After doing the suggested workarounds, the import is still unsuccessful. Now due to some non-whitespace characters.

Fabio Racobaldo _Catworkx_ · Answer

hey @BernalCarlos , ufortunately you need to perform a full backup and then import one by one