Confluence won't work: "You're almost there"

Alvaro Viudez

Hi everyone,

I've set my Atlassian account with my team, but I can't enter Confluence. When I'm on https://start.atlassian.com/ and try to enter Confluence by using the menu on the left, the navigation bar at the navigator (I've tried Chrome, Firefox, and safe mode Chrome) starts changing URLs constantly, and after 1 minute or so, the following message appears:

 

However, the rest of my team can enter without any issues. It seems that the problem is at Confluence end.

 

Any help on how to solve this issue, please?

 

Thanks!

Ashley Hudson_r44fsl

Heya @Alvaro Viudez

So my thoughts on this would be that your account is still yet to be synced correctly with the database so I'd advise to action the following:

First, clear your cache and see if that changes anything? If not, then I'd contact your jira admin to see if your account is licensed to use confluence! It maybe due to your license limit but if you are an admin, then contact https://support.atlassian.com/contact/ so that they can look into your issue further!

Kind Regards,

Ashley Hudson