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Sub tasks appears in "Issues without epics" swimlane

Jacek Trossen

Hi at all,

we have a very simple Kanban board in our Jira. For this board we use swimlanes based on Epics.

If we create stories, tasks and sub task from the epic all these tasks will be displayed correctly in the board under the swimlane. Also if we use the default filters (by user).

However, we create a new story or a task and then convert it into a sub task, which will be related to a story or task, which has a epic link. The sub task is displayed in the Kanban board in the corresponding swimlane. So far so good, if we now apply a filter (by user) this sub task no longer appears in the swimlane (epic) but in the swimlane "Issues without epics"

You can't assing a epic link to a sub task, so how to fix the display for sub tasks?

Accepted answers

All comments

Trudy P Claspill

Hello @Jacek Trossen

Welcome to the Atlassian community!

Can you tell us are you using a Company Managed project or a Team Managed project? That information will be shown at the bottom of the navigation pane on the left.

Jacek Trossen

It is a Company-managed project.

Trudy P Claspill

So far I have not been able to replicate this.

Can you provide images from your system that show

- the board after you've first created the subtask

- the board after you convert the subtask to another issue type

- the board after you activate the filter. Is that filter for Assignee activated using the Assignee avatars, or are you using a Quick Filter?

Jacek Trossen

Yes sure. In creating these images, I found a simpler pattern to reproduce this behavior. It is also reproducible in a Team Managed project.

I created a demo epic "DemoEpic" with one story "Parent issue" and a sub task "Subtask from Story" as a child from the story, see the following image.

The story is unassigned and the sub task is assigned to me. Now when I apply the filter the task appears in the swimlane "Issues without epics". This also happens when the parent ticket (story) has been assigned to someone else. See next image.

If the parent ticket is also assigned to me, then the sub task appears in the correct swimlane "DemoEpic". See next image.

It has something to do with the parent ticket.

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