javax.mail.MessagingException while trying to create an incoming mail handler

Nilofar Rajmohamed

Hi Team,

 

Kindly help us to understand why Jira cannot connect to mail server in MS office domain. Have tried all authentication types.

 

Purpose: Trying to create an incoming mail handler

Host : outlook.office365.com

 

**The mail box can be accessed manually and mails are coming in to it.

** Error screenshot is attached.

Kai Becker

Hi @Nilofar Rajmohamed ,

I'm not quite sure about your configuration, but your screenshot states "Exchange POP3 Service is ready" and a connection error via "imaps".

Looks like there is a mix up.