Does Eazy BI have drill down reports option? and if yes does it support drill down for SLA reports as well ?
@Eman Alfaour -
Yes, EazyBI does have drill down reports configuration. You can take a look at the following links by EazyBI vendor for additional information -
https://eazybi.com/blog/jira-service-management-slas-reporting-with-eazybi
https://eazybi.com/accounts/1001/dashboards/8347-sla-overview
https://eazybi.com/accounts/1001/dashboards/7128-sla-analysis
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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