Ability to calculate an objective risk assessment considering business impact, affected application/business services criticality, collision, historical change information, and compliance with maintenance windows and black-out periods
Hi @Eman Alfaour and welcome to the Community!
Risk management is included in JSM as part of the Change Management process through the Risk Insights panel of a change:
In this support article you can read more background information and what fields you need to enable it properly.
Hope this helps!
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