Find issues with epic status = something - error in software?

Question

Hi,

I feel it is a silly question :-)

This happens when I add a new issue to an Epic. The problem is that I can find them as long as i switch the status in the EPIC first.

I have tried using both JQL and  JQLT like this: 
jqlt.agile.epicStatus = "In Progress"

it works after i switch the status from In Progress to waiting and then back again.

I have also tried the "Parentstatus[Labels]" = "In Progress"

To me it seems like some values are not set when you register a new issue in the epic from the EPIC form where you see the list of "Child issues".

Jan Arve Dyrnes · Answer

This is what I have found out also - almost seems like a bug but might have with the design to do. I guess i could make some kind of a automation rule that when you create an issue it gets some status from the parent Epic. That might work I guess :-)

thanks a lot for you answer.

Trudy P Claspill · Answer

I am finding the same behavior in my Jira Cloud instance. I either have to change the Status of the Epic, or I have to use the JQL Tricks Configure screen to rebuild the indices.

I think this has to do with the re-indexing of Jira issues.

I have found multiple posts in the Atlassian communities going back to 2017 where replies indicate that the ability to re-index manually, available in Jira Server/Data Center, was deprecated in Jira Cloud because re-indexing is handled automatically.

Re-indexing of individual issues happens when they are transitioned between workflow statuses. It is part of the Post Functions. I believe that is why the filter is correct after you change the status of the Epic itself.

I don't know if or how frequently Jira Cloud re-indexes otherwise.

I recommend that you reach out to Atlassian Support directly to get an answer to that question.

https://support.atlassian.com/contact/#/

Jan Arve Dyrnes · Answer

It is a Company managed project.