Hi, I a project administrator and i want to grant developpers to create issues. In Project settings\Permissions for "Create Issue", I have * Project Role (atlassian-addons-project-access) * Application access (Any logged in user) but developpers cannot create issue. There is an error : "User doesn't have the "Manage projects" permission". I don't want set the "Administer projects" permission to a developper. how can i do?

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How to grant a developer to create an issue in a project?

Laurent Houdusse

Hi,

I a project administrator and i want to grant developpers to create issues.

In Project settings\Permissions for "Create Issue", I have

Project Role (atlassian-addons-project-access)
Application access (Any logged in user)

but developpers cannot create issue.

There is an error : "User doesn't have the "Manage projects" permission".

I don't want set the "Administer projects" permission to a developper.

how can i do?

Accepted answers

Trudy P Claspill

Hello @Laurent Houdusse

Where is the error message being displayed? What actions are being executed and who is executing them?

What steps are the developers going through to try to create issues?

Is the project a Company Managed project or a Team Managed project? It will say which it is in the bottom left in the navigation pane.

Is it a Service project, a Software project, or a Business/Work Management project?

Are the users able to see issues in the project? Are they able to take any other actions on the issues, like editing them or adding comments?

All comments

Sushant Verma

Hi @Laurent Houdusse

You need to provide the permission to developer to create an issue.

Below is the document how you can manage permission:

https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html

Regards,
Sushant Verma

Trudy P Claspill

Hello @Laurent Houdusse

Where is the error message being displayed? What actions are being executed and who is executing them?

What steps are the developers going through to try to create issues?

Is the project a Company Managed project or a Team Managed project? It will say which it is in the bottom left in the navigation pane.

Is it a Service project, a Software project, or a Business/Work Management project?

Are the users able to see issues in the project? Are they able to take any other actions on the issues, like editing them or adding comments?

Laurent Houdusse

Have you seriouslly read my question?

Laurent Houdusse

The error is displayed in the "Create issue" popup when a user logged with a developper account on the project "BORA Connect" want to create an issue

The project is a company managed software project

Developpers can see issues in the project and can change issue status and adding comments

Sushant Verma

@Laurent Houdusse My bad!

Trudy P Claspill

Could you try using the Permissions Helper to try to zero in on why Jira has determined that the Manage Projects permission is needed?

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

The permission should not be needed for simply creating issues. Typically Browse Projects and Create Issues is sufficient.

Can you tell us what fields are available in the Create Issue screen, and which fields the developer is setting?

Laurent Houdusse

The Permissions Helper says that the devlopper has the Create Issue permission and the Browse Projects permission. I don't find a Manage projects permission in the list but perhaps i mistranslated and it's "Administer Projects"

The developper set the description, the sprint and assign to him

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