I am unable to add a parent link to an issue when the parent is in the same project as the child. For example, I have the Initiative issue PPT-3412 as the parent, and Epic issue PPT-4928 as the child set up in Advanced Roadmaps. If I remove the Initiative from the Parent Link field and then try to select another issue from the same project I am unable to find any. I can, however, find issues from other projects. Can someone help determine if this is a bug or if I am missing a setting? Thanks, Scott

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to add a parent link to an issue in the same project

Scott Theus

I am unable to add a parent link to an issue when the parent is in the same project as the child. For example, I have the Initiative issue PPT-3412 as the parent, and Epic issue PPT-4928 as the child set up in Advanced Roadmaps. Parent Link 1.jpg

If I remove the Initiative from the Parent Link field and then try to select another issue from the same project I am unable to find any. I can, however, find issues from other projects.

Parent Link 2.jpg

Can someone help determine if this is a bug or if I am missing a setting?

Thanks,

Scott

Accepted answers

Ste Wright

Hi @Scott Theus

Sometimes, when using the "Parent Link" field in the Issue view, you have to enter the specific Issue Key. It doesn't always search based on a partial key, etc.

Have you tried entering the Initiative's exact Key into the Parent Link field, to see if it works?

Ste

All comments

Ste Wright

Hi @Scott Theus

Sometimes, when using the "Parent Link" field in the Issue view, you have to enter the specific Issue Key. It doesn't always search based on a partial key, etc.

Have you tried entering the Initiative's exact Key into the Parent Link field, to see if it works?

Ste

Scott Theus

That worked, Stephen, thanks! Is this a bug?

Ste Wright

Hi @Scott Theus

I think it's actually how it works - you can search by a specific Issue Key, or you should also be able to search using words (eg. the Parent's Summary)

You can vote for/watch the feature request though, if you think it's something that should be enhanced - see: JSWCLOUD-21681

Ste

erik-foxcroft

I have a similar problem, but it does not seem to matter what I put in the Parent Link box, Jira cannot find the parent. If I put the full Epic ID, the full summary or the Epic ID and summary, I still get 'no matches found', even though I have the epic open in another tab to copy all that information from.

The task was in a different project, so I moved it to the same one, but still no match

I have had this a couple of times since 'Epic Link' was replaced with 'Parent Link'.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud