JIRA trigger to display custom field on status change

Question

When ticket status is changed from To Do to Draft, I want to display certain custom fields, is it possible?

Patrik Bernát · Answer

Hi @Swaroop Kumar,

you can use Field Required Validator and define all the fields that must not be empty during the transition.

Swaroop Kumar · Answer

Hi @Alex Koxaras -Relational- Thanks for the fix, It worked! How do I make these fields mandatory? Right now I can bypass these fields and move the ticket to next status.

Alex Koxaras -Relational- · Answer

Hi @manisha c and welcome to the community,

You can achieve that using a transition screen. In this screen you have to add the specific field you mention:

* GO to cog wheel > Issues
* Screens > Add Screen
* Enter a name for your screen > Add your fields to your screen
* ON the left side menu locate "Workflows"
* Find the workflow of your issue type and click edit
* Locate the transition from "To Do" to "Draft" and click it
* A pop up will appear on the right side
* Click Edit and another pop up will appear
* Find the screen you created before
* Click save and publish your workflow
* Try moving an issue from todo to draft. A screen should now appear for the user to enter values on these fields

Let me know if this helps.