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JIRA shows (n) open issues on closing sprint.However, all stories are in Done. How to resolve?

Ashi.Lavanya

All the user stories in my current sprint have been moved to Done status. I am unable to close the sprint as JIRA is asking if the open issues should be moved to new sprint/backlog /next sprint.

Accepted answers

Dave Mathijs

Hi @Ashi.Lavanya welcome to the Atlassian Community!

A couple of questions:

Do you have any subtasks which are not in status Done?
Do all issues have a resolution set in that status?
Is the Done status mapped to a column in the board? Is it the utmost right column?
Are you using a company-managed or a team-managed project?

Ste Wright

Hi @Ashi.Lavanya

For Sprints, the Board classifies Issues as "Done" based on what Statuses are in the right-hand column, not based on the Workflow.

Are the Issues all in the furthest right-hand column prior to closure?

Ste

All comments

Dave Mathijs

Hi @Ashi.Lavanya welcome to the Atlassian Community!

A couple of questions:

Do you have any subtasks which are not in status Done?
Do all issues have a resolution set in that status?
Is the Done status mapped to a column in the board? Is it the utmost right column?
Are you using a company-managed or a team-managed project?