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How can I edit the Confirmation/Thank you message once the form is submitted?

Hagar Almog

How to edit the confirmation/thank you message after submitting a Jira form?

Accepted answers

Alex Koxaras -Relational-

Hi @Hagar Almog and welcome to the community,

Which form are you referring to exactly? There are three kind of "forms" within Jira:

JSM forms
JWM form
Issue collector

Unfortunately to all the above you can't change the confirmation message. If you now are referring to a JSM project where the customer raises a ticket and an email is being sent to him/her, then you can change that:

Project settings > Customers Notification
Locate request created email template > Edit

Let me know if the above helps.

All comments

Alex Koxaras -Relational-

Hi @Hagar Almog and welcome to the community,

Which form are you referring to exactly? There are three kind of "forms" within Jira:

JSM forms
JWM form
Issue collector

Project settings > Customers Notification
Locate request created email template > Edit

Let me know if the above helps.

Hagar Almog

Ok, thanks. Hope this feature will be available soon (:

Joan Concilio

I would like to second the request to be able to change this or at least append information to it for a JSM form. That would be very helpful to our implementation.

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