Unable to create an automation rule to be triggered from specific values in a custom field

William Chambers_fjnny1

We have a custom field called Discovery Progress which has 8 values. We would like to set up automation rules where if the value is updated to any of 6 values then they transition the issue to in progress. If the Discovery progress field is updated to 'discovery complete' this will update the issue to done.

 

I know this is hacky, but it's probably a broader question of 'Can you set an automation to trigger off a specific value in a custom field?'

Sam Nadarajan

Hello @William Chambers 

 

Have you tried using the "Field Value Changed" trigger for an automation rule? You can specify which field to listen for then use a condition that checks for any 6 of the 8 values you mentioned before performing any actions.

Here's some more info if you're curious, but it sounds like this is what you need.

Hope this helps!