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ACP-420 Managing Jira Service Projects Certification 2023

Ubaid Eusuf Zai

Hello people,

I am preparing for ACP-420 certification as mentioned above. Took ACP-120 last week.

I am following the recommended path as per Atlassian university.

The courses don't seem to be updated. Lots of things are different in the instance than in course.

Wondering if there is any latest course available for exam preparation? Would appreciate an update from Atlassian-Team who knows what's up in realtime.

Thanks

Comments

Tracy A Stimac

Some of the difference may be due to whether your instance is Server or Cloud.

Benjamin_tmh9yg

The concepts are the same if not similar. The courses are the ones you find on the Atlassian University page. There are also YouTube videos that cover areas of this topic. I find it better helpful to sign up for an instance and practice over and over again to get familiarity with the features. Often times, you'll end up playing or using a feature that hasn't been covered in a course. That the case in many applications.

-Ben

Ubaid Eusuf Zai

Thanks for your input Ben.

I have a JSM instance where I can practice. But one thing that helped me in my ACP-120 certification; it was the exam preparation course. ACP-420 doesn't have that.

Besides, there is no practice test other than certification page.

Could you recommend a few yt channels that you think are good help?

Ubaid Eusuf Zai

I have that in mind. This actually makes things more complicated since it's hard to differentiate if you haven't worked in it.

Ubaid Eusuf Zai

@Ree Kent

Benjamin_tmh9yg

Welcome.

On this page, it list the courses that would be helpful for the exam:

https://university.atlassian.com/student/activity/890656-acp-420-managing-jira-service-projects-for-cloud

Each of the courses cover the main areas of JSM. Of course, it needs to be supplemented with hands-on practice.

-Ben

Ubaid Eusuf Zai

I have gone through all these courses twice. When I attempted the sample test, it still felt somethings were missing. The courses are not updated with changes in cloud.

I am looking for extra resources that could compliment my preparation. At the moment I don't feel confident I will do well.

You mentioned some yt videos. Could you recommend some?

Joanna Thurmann

Greetings community,

Great news. 🎉 Certification Update Alert: Managing Jira Service Projects for Cloud (ACP-420) exam got an overhaul! 🎉

This refresh ensures that this certification stays aligned with the latest features and best practices in Jira Service Management (JSM) on Atlassian Cloud.

Check out the exam certification page to see what's being tested, to download the Exam Topics pdf, and start preparing for free.

There are lots of cert prep resources and sample questions. Good luck to everyone!

Welcome!

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