Added a status to our workflow and after publishing, some issues only show new status

Amy Burger_m4xqkl

I made a copy of my workflow and added a "code review" status.  After publishing this workflow, about half of the issues are working as expected, but a large part of the issues in the backlog (but not all) can only transition to the new status, and others do not show up as able to transition to.  Need suggestions on how to fix this issue.  I'm not sure why all issues are not the same using the same workflow.  Thanks!

The first picture is what I expect to see.  The second is what some of the issues are now showing.

Ste Wright

Hi @Amy Burger 

I've assumed this is a Company-managed Project from the question's details - let us know if it's Team-managed.

There's a range of reasons why a transition might not be visible. The most common ones are:

• Transitions: There are no inward transitions to the Status from other Statuses
• Conditions: There are conditions on these Statuses' transitions - which require certain attributes to allow for a transition to be visible/possible.

Would it be possible to...

• Provide a screenshot of your Workflow, so we can advise further on the transitions?
• Check the Conditions (click on a transition, and select "Conditions" from the pop-up menu) of each transition, to see if there are any limitations on moving between them?

For more information on Conditions, visit this help page

Ste