Hi,
I am using an Automation rule that generates an email notification. The body of the email includes the Description field. We have a Context associated with the Description field that has some text available so the team can complete information.
Context example in Description:
Background:
Impact:
When the email is being generated, there are multiple line breaks that appear.
I have tried formatting the email content in the Rule with the following:
<p>{{issue.fields.description.html}}</p>
It still adds extra line spacing in the email body.
Does anyone have some suggestions on how to fix this?
Thanks in advance,