nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Applying epic/ issues from template error

DTX

When trying to add issues and epics from a template, the following error message appears "Cannot read properties of undefined (reading 'properties')"

https://autoleaguex.d.pr/i/QEi5bw

Accepted answers

Ste Wright

Hi @DTX

Templates aren't a native feature as far as I know.

What App are you using to manage these Templates?

Ste

All comments

Ste Wright

Hi @DTX

Templates aren't a native feature as far as I know.

What App are you using to manage these Templates?

Ste

DTX

@Ste Wright I believe we are using "Issue Templates for JIRA" by Deviniti

Ste Wright

Hi @DTX

I had a quick look through the App's documentation but couldn't find a clear resolution.

Is this happening every time you try to apply the template (eg. in every Project)? Is it happening for all users or just yourself?

I'd also recommend contacting the vendor directly for assistance - you can see contact options for Deviniti on the App's Marketplace support tab

Ste

DTX

@Ste Wright, it has only been happening recently. I'll reach out to the vendor. Thank you for sending that info through and for all your assistance, mate.

Aleksandra Bosacka _Deviniti_

Hello @DTX and @Ste Wright

Thank you for raising and responding to this post. It's Aleksandra from Deviniti, the vendor of the Issue Templates for Jira app.

I wanted to inform you that our developers are already looking into this issue, by reviewing the logs, although we find it hard to track down, as we couldn't yet reproduce this error internally.