How to setup Jira Service Desk for first time

Question

Hi,

Is there any beginner guide available to set up JIRA SERVICE DESK for the first time?

Let me know.

Regards,

Kiran Ghuge

Alex Koxaras -Relational- · Answer

@Kiran Ghuge concerning your question:

Can we allow customers to raise the ticket/service request without creating an account or signing up?

Yes you can. Please read the following articles:

* https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/
* https://support.atlassian.com/jira-service-management-cloud/docs/collect-requests-from-anywhere-with-an-embeddable-widget/

Kiran Ghuge · Answer

Hi,

Can we allow customers to raise the ticket/service request without creating an account or signing up?

Regards,

Kiran Ghuge

Alex Koxaras -Relational- · Answer

Hi @Kiran Ghuge

Take a look at this https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide

And for admins take a look at this https://support.atlassian.com/jira-service-management-cloud/docs/get-started-with-jira-service-management/