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Remove all work log with automation (clean the work log)

Florian PEREZ _Valiantys Administrator_

Hello , I’m looking at a way to automatically clean work log under a ticket on cloud instance of Jira

Automation does not the trick, we can only add work log
API rest does not seems to work, I’ve already tryed a delete method on the work log endpoint and got a unauthorized method response.

Anyone have a solution for this ?

Accepted answers

Alex Koxaras -Relational-

Hi @Florian PEREZ _Valiantys Administrator_

You should be able to delete worklogs with API. What is the response number you are getting? 401?

Florian PEREZ _Valiantys Administrator_

And finally I’ve found this article : https://community.atlassian.com/t5/Jira-Software-articles/Delete-all-worklogs-from-an-issue-using-Jira-Automation-with/ba-p/2233207.

I may have a try on this one !

All comments

Alex Koxaras -Relational-

Hi @Florian PEREZ _Valiantys Administrator_

You should be able to delete worklogs with API. What is the response number you are getting? 401?

Florian PEREZ _Valiantys Administrator_

I'm using the https://projectbaseline.atlassian.net/rest/api/3/issue/{{issue}}/worklog endpoint and it seems not accepting Delete method to kill all the worklog.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-worklogs/

when I use the endpoint on Automation I get wrong method response.

I think there no way to delete all worklog at once.

2023-01-08 00_37_00-.png

Alex Koxaras -Relational-

@Florian PEREZ _Valiantys Administrator_

To answer to your reply, the endpoint you have to use to delete a worklog is:

https://yourdomain.atlassian.net/rest/api/3/issue/ISSUE_ID/worklog/WORKLOG_ID

and not /rest/api/3/issue/{{issue}}/worklog

You can't delete all worklogs right at the get go. You have to provide the worklog id and then delete a specific worklog. I've tried on my instance the above endpoint I mentioned and everything works fine.