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Multiple Statuses in a Single Column

Cole Simonson

It is great that Jira allows multiple Statuses in a single Column, EXCEPT when looking at the Issues in that Column, it looks like you cannot tell the Status without clicking on each individual Issue. Is there some way to configure the appearance to show the Status of each of those Issues?

What is the Status of these two Issues:

Thanks in advance!

Cole

Accepted answers

Ste Wright

Hi @Cole Simonson

As Josh has mentioned, this is not possible at this point - as field customisation on cards is not yet available (see JSWCLOUD-17336 )

There is a workaround though using Labels - which are visible on Team-managed cards on a board. You can use an Automation Rule to change the label depending on the Status. It works best though if you aren't using Labels for anything else.

---

For example...

Trigger: Issue Transitioned
Condition: If/Else Block
- IF...
  - Condition: Issue Fields Condition
    - Field = Status
    - Condition = equals
    - Value = To Do
  - Action: Edit Issue
    - Field = Labels
      - Value = To_Do
- ELSE-IF...
  - Condition: Issue Fields Condition
    - Field = Status
    - Condition = equals
    - Value = In Progress
  - Action: Edit Issue
    - Field = Labels
      - Value = In_Progress
- ...etc (for all possible variations)

---

A few notes on this rule...

To add an ELSE-IF condition, once you've created your first "IF" condition, select the "Add else" text in the main automation rule view on the left-hand side, then add at least one condition
I found having the labels created prior to creating the rule (eg. in a test/dummy issue) was easier
I did try to use smart values to set the label, and avoid the If/Else rules - using {{issue.status.name}} - but labels cannot have spaces, and some Statuses do

---

Let us know if this would work in your scenario

Ste

All comments

Josh Costella_gb65xg

Hi @Cole Simonson,

You can add the Status to the cards via the board settings. You could also utilize custom quick filters to only show the tickets in the statuses you want to see at that time.

board settings.png

Cole Simonson

John Funk

Hi Cole,

If this is a Company-managed project, go to Board Settings then select Card Layout. Add the Status field there so that it will show on the card.

Cole Simonson

@Josh Costella It looks like your example is for a Scrum board, and perhaps a Company-Managed Project. My example is a Team-Managed Project and a Kanban board. Poking around, I don't see the option you described. If it is possible for Team-Managed with Kanban, might you be able to provide the sequence of how to navigate to that option? I don't see a 'Card Layout' tab anywhere.

Thanks again!

Cole

Cole Simonson

@John Funk Thanks, but mine is a Team-Managed Kanban board. So, I'm not seeing the option there.

John Funk

See if this article helps you:

https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/

Cole Simonson

Thanks, @John Funk - I took a look. There is a Status field, but I already tried dragging it to the top section that always shows, and was unable to. The optional fields on the right-side panel do not have a Status field to drag over, either. So, it's looking like I'm out of luck for my Team-Managed Kanban project.

Josh Costella_gb65xg

@Cole Simonson Hi again. My apologies for the incorrect assumption of your project type.

Unfortunately, the ability to customize cards is not yet available in Team-Managed projects.

Please feel free to vote for the feature at this link.

If you are able to use a Company-Managed project, that feature is currently available.

Cole Simonson

Thanks @Josh Costella I voted and added this comment:

When you have multiple Statuses in a single Column of a Team-Project, and you cannot see the Status of each Issue in that Column - well, that obviously makes no sense. And given this can already be done in Company-Projects, it seems an easy change.

Please make this change.

Thanks!

Ste Wright

Hi @Cole Simonson

As Josh has mentioned, this is not possible at this point - as field customisation on cards is not yet available (see JSWCLOUD-17336 )

---

For example...

Trigger: Issue Transitioned
Condition: If/Else Block
- IF...
  - Condition: Issue Fields Condition
    - Field = Status
    - Condition = equals
    - Value = To Do
  - Action: Edit Issue
    - Field = Labels
      - Value = To_Do
- ELSE-IF...
  - Condition: Issue Fields Condition
    - Field = Status
    - Condition = equals
    - Value = In Progress
  - Action: Edit Issue
    - Field = Labels
      - Value = In_Progress
- ...etc (for all possible variations)

---

A few notes on this rule...

To add an ELSE-IF condition, once you've created your first "IF" condition, select the "Add else" text in the main automation rule view on the left-hand side, then add at least one condition
I found having the labels created prior to creating the rule (eg. in a test/dummy issue) was easier
I did try to use smart values to set the label, and avoid the If/Else rules - using {{issue.status.name}} - but labels cannot have spaces, and some Statuses do

---

Let us know if this would work in your scenario

Ste

Cole Simonson

Thanks, @Ste Wright I very much appreciate your taking the time to offer another possibility. So, I would guess that you already looked at the possibility of using a different field - instead of the Label field?

I don't think we would want to use the Label field for just this one purpose.

That said, ultimately, I may just have the individual Columns be individual corresponding Statuses so this issue goes away. So, I wouldn't want to ask you or anyone else to spend more time on it, at this point.

My last comment to Atlassian is a request that they make the needed changes here, and yes, I did vote on this feature request.

Kind regards,

Cole

Ste Wright

Hi @Cole Simonson

As card customisation is not available, you'd need to pick a field which is already visible on the card, and could be setup in this manner.

I think that leaves you with labels or Epics. If you're not using your Epics, you could do something similar with them. For example the Condition might be...

IF...
- Condition: Issue Fields Condition
  - Field = Status
  - Condition = equals
  - Value = To Do
- Action: Edit Issue
  - Field = Epic Link
    - Value = ABC-1 - which is an Epic called "To Do"

^ Epics might be a good option because you can also change their colour - so you could have a different colour per Status, to make them stand-out

---

The other option is to create Custom Filters - then use them to filter the board when needed.

Project Admins can create these:

Go to your Project Settings
Select Board > Custom Filters, from the left-hand menu
Give the filter a Name, and enter the Filter Query - for example, to show Issues which are in the "User Testing" Status, you might use...
- ```
status = "User Testing"
```
Press Create

You can then activate your Custom Filter back on your Board, from the relevant drop-down menu.

---

So there are a few other options, if you'd like to keep the columns consolidated!

Ste

Cole Simonson

Thanks again, @Ste Wright Appreciated. Have a great day!

Ben Golder_wa9vbp

Is there an update on this being accessible from the team-managed projects? (specifically team managed, not company-managed)

Ste Wright

Best to watch this feature request for updates: https://jira.atlassian.com/browse/JSWCLOUD-17336

Ste

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