In Manage Users, everyone has the status Invited, I selected Join Team in email but no change.

Question

I have been in JIRA all morning.  I received an email to Join Team, clicked on the link.  But when I go in Manage Users, my status still says Invited.  I have resent the invite multiple times and joined multiple times but the status never changes.  What am I missing?

Shawn McElroy · Answer

the statuses for the users updated eventually.

Walter Buggenhout · Answer

Hi @Shawn McElroy and welcome to the Community!

This may seem like an off topic response, but when you say you have joined multiple times, have you been able to log into Jira? Have you accessed a project? Created an issue? Been able to search for issues or access a dashboard?

I am not sure if or why the status displays as invited, but as long as you're able to work in the tool, I am quite certain that it will update at some point.