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Time Tracking: Cannot find the Activate button

michellevy

Our time tracking setting page does not the "Activate" or "Deactivate" button.

Where to find it?

See attached screenshot below :

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Thank you.

Accepted answers

All comments

Nic Brough -Adaptavist-

Why are you looking for an activate button? Just set the time-tracking to what you need.

michellevy

I am looking for this button because the LOG WORK does show as an option in the ISSUES 3-dot top right drop down menu.

I thought that it doe snot show because the Time-Tracking is not activated and ALL documentation that I found on the Internet is saying that in order to activate the time tracking you have to click on THAT button that I do not see on my page.

For example:

https://confluence.atlassian.com/adminjiraserver/configuring-time-tracking-938847808.html

Nic Brough -Adaptavist-

Ok, you've found the wrong documentation, you're looking at Server documentation, while using Cloud.

As it says in the screenshot, if your people can't see a log-work option on an issue, then they do not have the "work on issues" permission in the project. You'll need to enable that for them to use time tracking.

michellevy

Thank you for your feedback.

That work on issues settings is the very first thing I did, see screenshot below and that DIDI NOT fix the issue so I spent another almost 3 hours to find find all sort of feedback and the only 1 left that made sense is the time-tracking activation, which you now say does make sense??

So I have 2 important question:
1/ why is Atlasian making this SO HARD to set as I will probably need another so MANY hours hours of research before getting this done.

(tis should be a 30 seconds thing to do, BUT NO Atlasian makes this a 10 hours waste of your time thing....)

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Sorry for openly showing my frustration, I reaaly think that this setting should not take so many hours of my time to set.

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