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Not able to tag any one in comment

Harsh Doshi

I am part of JIRA board and I'm not able to tag other colleagues in comments. However other people can able to tag who has same permissions.

Accepted answers

Carlos Garcia Navarro

Hi @Harsh Doshi ,

Welcome to the Community! Do you have the 'Browse users and groups' Global Permission? If you do not have this permission, when you type @ a list of users will not appear.

https://confluence.atlassian.com/cloudkb/troubleshoot-i-can-t-mention-other-users-on-jira-issues-1142444425.html#:~:text=In%20order%20to%20%40%20mention%20other,of%20users%20will%20not%20appear.

All comments

Carlos Garcia Navarro

Hi @Harsh Doshi ,

Welcome to the Community! Do you have the 'Browse users and groups' Global Permission? If you do not have this permission, when you type @ a list of users will not appear.

https://confluence.atlassian.com/cloudkb/troubleshoot-i-can-t-mention-other-users-on-jira-issues-1142444425.html#:~:text=In%20order%20to%20%40%20mention%20other,of%20users%20will%20not%20appear.

Harsh Doshi

Hi @Carlos Garcia Navarro , how to check if I have 'Browse users and groups' permission or not?

Carlos Garcia Navarro

Hi, You may need to ask the Jira Admin to check:

To access and edit your site's Global Permissions do the following:

Choose > System.
Click Global Permissions.
Make sure your user is included in the Users / Groups that have the Browse users and groups permission.

Harsh Doshi

This helped. Thanks.

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