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How to make custom fields appear on the list view of a work management project

Lindsey Jensen

Hi Jira community!

For a new work management project, I created some custom labels like "customer," "action," and "team lead" so we can easily sort the tasks in the project.

I'd like to be able to go to the list view and see columns for each of the custom labels we created and then sort them, much like an excel spreadsheet. But I can't figure out how to do this. When I click a labels column field, I don't see any of the labels I made for these custom fields. Does anyone know how I can get this info on the list view for the project?

Thanks!

lables screenshot.png

Accepted answers

Trudy P Claspill

Hello @Lindsey Jensen ,

I think there is some confusion over terminology in your post.

There is a field named "Labels" which is a field where you can define your own entry values and add multiple entries.

There is a field type called Labels which you can use to make a new field that behaves the same as the existing "Labels" field.

You can create new Custom Fields to hold additional pieces of data that you want to record in each of your issues. There are various types of fields you can create, like a Labels field, a Number field, a Text field, a Selection List field and so on. The type of field created helps determine the behavior of the field and what type of data you can enter into it.

Did you create values for the Labels field, or did you create new custom fields?

What you are showing in your image highlighted in yellow are Fields.

Can you provide a screen image or the steps you executed when you "created some custom labels like "customer," "action," and "team lead" "?

All comments

Trudy P Claspill

Hello @Lindsey Jensen ,

I think there is some confusion over terminology in your post.

There is a field named "Labels" which is a field where you can define your own entry values and add multiple entries.

There is a field type called Labels which you can use to make a new field that behaves the same as the existing "Labels" field.

Did you create values for the Labels field, or did you create new custom fields?

What you are showing in your image highlighted in yellow are Fields.

Can you provide a screen image or the steps you executed when you "created some custom labels like "customer," "action," and "team lead" "?

Lindsey Jensen

Hi Trudy,

Thanks for clarifying. I believe what I did was use the pre-existing Labels field type.

I went to my project settings -> issue types, then selected the Label field, and could define a field name. I was hoping to be able to sort by these new Label fields on the List view of the project (like columns on an excel sheet, shown below).

lables fields.png

field name.png

Excel columns:

Thanks! I really appreciate your assistance.

Hannes Obweger - JXL for Jira

Hi @Lindsey Jensen,

I also tried this on my site and it looks like custom fields - that's Jira's name for fields that you create yourself - can't currently be shown in the list view. I'd expect this feature to become available at some point, though.

For an immediate solution, if you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team is working on, JXL for Jira.

JXL is a full-fledged table/spreadsheet view for your issues that allows viewing, inline-editing, sorting and filtering by all your issue fields - of course, including custom fields - much like you'd do in e.g. Excel or Google Sheets. It also comes with many advanced features - from bulk editing via copy/paste, to support for (configurable) issue hierarchies, (nested) grouping, and sum-ups, to conditional formatting.

This is how it looks in action:

Another big advantage is that JXL works with and across all project types - be it Jira Work Management, Software, or Service Management.

Any questions just let me know,

Best,

Hannes

Trudy P Claspill

Thanks for that additional information @Lindsey Jensen .

From the screen you showed for where you created the fields I can tell it is a Team Managed project (vs. a Company Managed project).

I can also tell that you are working with a Business/Work Management project.

I assume when you say "List view" you are talking about the List option that shows among the options at the top of the screen (in the same line as Project Settings).

@Hannes Obweger - JXL for Jira correctly stated that not all Custom Fields are currently available to add as columns to the List view in Business projects. This is documented here:

https://support.atlassian.com/jira-work-management/docs/customize-your-list-by-adding-or-removing-fields/

Tomasz Sarzyński

Dear All,

Any chance the custom fields will be available in the list view at some point in the nearest future?

Thank you in advance for a reply.

Kind regards,
Tomasz

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