nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How can I automatically link tickets that has the same field-value?

Justine_u3lwkl

Whenever there is a new ticket, I want to automatically link it to tickets that has same field-value if that new ticket contains a similar field-value.

Accepted answers

Mark Segall

Hi @Justine - You could do something like this:

TRIGGER: Issue Created

BRANCH: JQL

YourCustomField = {{issue.YourCustomField}} AND key != {{issue}}

ACTION: Link Issue to your trigger issue

All comments

Mark Segall

Hi @Justine - You could do something like this:

TRIGGER: Issue Created

BRANCH: JQL

YourCustomField = {{issue.YourCustomField}} AND key != {{issue}}

ACTION: Link Issue to your trigger issue

Justine_u3lwkl

thanks man!

Andrew Lee_1jtap9

Hi,

Any ideas why this would won't work for my automation via Jira Cloud

Screenshot 2024-01-11 at 15.49.08.png

Mark Segall

Hi @Andrew Lee and welcome to the community!

Your branch is staying on the current issue but needs to instead branch into the desired issue(s). You'll want to change the branch to use JQL. Ultimately, the rule should look like this:

TRIGGER: Issue Created

BRANCH (JQL)

cf[xxxxx] = {{issue.customfield_xxxxx}} AND Key != {{issue.key}}

ACTION: Link Issue to Trigger Issue

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