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JQL Queries for Project, request type, status and organizations

Maeneth

Hi,

Kindly assist me in making a JQL filter queries that will display request type, status, organization of a specific JSM project that I can use in making a dashboard?

Thanks!

Accepted answers

Iryna Komarnitska_SaaSJet_

Hi @Maeneth

Try using a free gadget that my team has developed - Text to JQL.
You enter your query in everyday language, how you communicate, and it transforms your question into JQL.

I hope it will be helpful for you!

All comments

Walter Buggenhout

Hi @Maeneth,

A JQL filter simply fetches a list of issues, based on criteria. So will the following JQL list all issues in Project A:

Project = "Project A"

All the attributes (request type, status, organization, ...) will be returned with every issue.

If you want to display these attributes in gadgets on a dashboard, you will see that some gadgets will let you configure the attributes you want to use as columns (e.g. the Filter Results gadget), slice (of a Pie Chart gadget), dimension (of a Two Dimensional Filter Statistics gadget), ...

So as a step by step approach:

Navigate to Filters > advanced search
Retrieve the list of issues you want to return using basic search or JQL (e.g. all issues in a project, only open issues in a project, only new issues, ...
Save the search as a filter
On a dashboard, add gadgets to your liking and configure each gadget with the right information, using the filter(s) you created beforehand.

Hope this helps!

Maeneth

Im not able to create filter by Organization

Iryna Komarnitska_SaaSJet_

Hi @Maeneth

Try using a free gadget that my team has developed - Text to JQL.
You enter your query in everyday language, how you communicate, and it transforms your question into JQL.

I hope it will be helpful for you!

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