Add a conditional field to a service project (Number/Text field)

Liina Savtšik

Hello

Is it possible to add a conditional field to a service project where depending on what is chosen in parent select list appears a number field (now I found only an option where appears another dropdown list, but I need a field where requester can insert a value by himself).

Thank you!

Aleksandra Bosacka _Deviniti_

Hello @Liina Savtšik 

It's Aleksandra from Deviniti - the vendor of the Extension for JSM app.

Could you share more details about the use case?

Do you need to configure conditional fields on the standard create issue screen in the service project (agent perspective), or perhaps for the request forms on the Customer portal (customer perspective)?

Best,
Aleksandra