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Can some will help me on my error which i am facing if i go to configure the Channels in Project

Sreenadh_5t0th7

Hi,

Can some will help me on my error which i am facing if i go to configure the Channels in Project.

Please find the attached screenshot

Accepted answers

Alex Koxaras -Relational-

hI @Sreenadh

Click on the three dots
Click on configure email request types
Select the request type which will be used when a customer sends an email

config email rt.png

All comments

Alex Koxaras -Relational-

hI @Sreenadh

Click on the three dots
Click on configure email request types
Select the request type which will be used when a customer sends an email

config email rt.png

Sreenadh_5t0th7

Hi @Alex Koxaras -Relational-

Please check my attached screenshot. i don't see any kind of Configure email request types options

Thanks,

Alex Koxaras -Relational-

Then click:

create rt for email.png

Sreenadh_5t0th7

Sure. it is working fine.

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