* Presently in Jira, as and when I assign a task, notification will go to the assignee at the same time. Now I wish to set notification system as follows: Notification must go according to the start date of the task. Is it possible to set like above.

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Assignment & Notification

Neelesh PB

Presently in Jira, as and when I assign a task, notification will go to the assignee at the same time. Now I wish to set notification system as follows:

Notification must go according to the start date of the task.

Is it possible to set like above.

Accepted answers

Bill Sheboy

Hi @Neelesh PB

Notifications are sent when the action occurs and based on the settings of the receiving person.

If you want to send a notification at a specific timeframe, such as the Start Date set in a task, you could use an automation rule with a scheduled trigger, or a saved filter where people subscribe to it.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Neelesh PB

Notifications are sent when the action occurs and based on the settings of the receiving person.

Kind regards,
Bill

Neelesh PB

Ok Sir. Thank you. Let me try automation rule.

Ste Wright

Hi @Neelesh PB

Notifications based on the Notification Scheme trigger when the event happens.

---

You could use an Automation rule for this though - for example...

Trigger: Scheduled
- Run Rule = 1 Days
- Run a JQL search and execute actions for each issue in the query = TRUE
- JQL = "Start Date" >= startOfDay() and "Start Date" <= endOfDay()
- Only include issues that have changed since the last time this rule executed = TRUE
Action: Send Email
- To = Assignee
- Subject = {{issue.key}} is ready to start!
- Content =
  Hi {{issue.assignee.Displayname}}
  
  <a href="{{issue.url}}">{{issue.key}}</a> is starting today, and you are the Assignee!
  
  Thanks,
  Team

---

^ A few notes on this rule...

The Trigger runs each day, to allow the notifications to be sent. You could set it to be early in the working day (eg. 9am)
The JQL searches for issues with a start date within the day
The Action uses HTML to provide a link to the Issue from the email body

You could also consider...

Using the Action Comment on Issue instead, and @ mention the user, rather than sending an email
Send a list of Issues to each user, rather than a single email per issue. This could be useful if users have lots of issues assigned to start on the same day

---

Let us know what you think!

Ste

Neelesh PB

Thank you Sir for the valued guidance

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