Request Participant not working for some users
It stopped working for some users, we have tested this by sending email from OWA but no luck
Thank you
Ola
@olajumoke opawole -
Welcome to the community. I am assuming that you are stating users (in the CC'ed from the email) is no longer being added as "requested participants" when the issue is created via email?
Please advise if I understood your ask correctly?
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Thanks for your reply
Yes , but it affects some users only , this has been repeated / tried on Outlook on Web but no luck
l await your resolution
Hi Ola:
Can you check to see if users (problem ones) included in the CC'ed part of the email got his/her account created against your Site?
Best, Joseph
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