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I can change an issue from type Task to Spike but not from spike to Task

Katinka Hitijahubessy

So I am trying to change a Spike to a Task but get a message it is not allowed.

Whil from Task to any other type is easy

Accepted answers

Ste Wright

Hi @Katinka Hitijahubessy

You can only change between Issue Types if they share the same Field Configuration and Workflow - if either are different, it can block you changing the Issue Type.

But you can still change the Issue Type using "Move":

In the top-right, click the breadcrumbs icon (3-dots)
Select the Move option
Keep the Project the same, but change the Issue Type
Follow the steps to complete

^ Give this a try and see if it works. I do know however it offers this option via the method you're using without following the other steps - so perhaps it's a UI update still pending on your instance?

---

Alternatively, you should also check if the Issue Type field is on the "Spike" Screen. You'll need to be a Jira Admin and then...

Go to Settings (cog icon in top-right) > Issues
On the left-hand side, select Screens
Locate the Screen relevant to Spike
Ensure the "Issue Type" field is a field option on the Screen

---

Let us know if either of these work for you

Ste

All comments

Robert Wen_Cprime_

Hello @Katinka Hitijahubessy ! Welcome to the Atlassian Community!

There might be a big difference in workflow or field configuration between Task and Spike. Take a look at the following Knowledgebase article to see if this gives you any guidance.

https://confluence.atlassian.com/jirakb/unable-to-set-issue-type-when-creating-editing-issues-in-jira-server-278692623.html

Vamsi Kandala

Hi @Katinka Hitijahubessy

Please refer to this: https://community.atlassian.com/t5/Jira-questions/Cannot-edit-this-issue-type-in-this-project/qaq-p/1138619

Hope this helps.

Thanks,
Vamsi

Ste Wright

Hi @Katinka Hitijahubessy

You can only change between Issue Types if they share the same Field Configuration and Workflow - if either are different, it can block you changing the Issue Type.

But you can still change the Issue Type using "Move":

In the top-right, click the breadcrumbs icon (3-dots)
Select the Move option
Keep the Project the same, but change the Issue Type
Follow the steps to complete

---

Alternatively, you should also check if the Issue Type field is on the "Spike" Screen. You'll need to be a Jira Admin and then...

Go to Settings (cog icon in top-right) > Issues
On the left-hand side, select Screens
Locate the Screen relevant to Spike
Ensure the "Issue Type" field is a field option on the Screen

---

Let us know if either of these work for you

Ste

Katinka Hitijahubessy

Hi Stephen, your second suggetion did the trick. We changed the definition of the Spike screen and now the issue types are enabled via the Move option.

Thanks!

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