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How can I clear "Done" issues from Done column in Jira HR blank project

Yulia Alexandrova

Hello,

I recently created a Human Resources project with the Kanban board in Jira. It is very smooth so far, except for the fact that there is no "clear # of issues" functionality at the top of the Done column.

I read multiple other threads in the community pages but wasn't able to find the answer to how to set this function once you don't have it. I found a hint that after 2 weeks, items in this column automatically get removed, but I'm not 100% if it is so.

How to avoid issues piling up infinitely in the Done column? Attaching a screenshot of the problem below.

Screenshot 2022-12-27 at 06.32.16.png

Please help,

Yulia

Accepted answers

All comments

Mohamed Benziane

Hi,

I found a hint that after 2 weeks, items in this column automatically get removed, but I'm not 100% if it is so.

no you're right you need to edit this (kanban subfilter) to get rid of the issue once they are done.

Alex Koxaras -Relational-

Hi @Yulia Alexandrova

In Jira work management you can clear manually your done issues, only if you are the project admin:

To manually clear Done issues from your board, hover over the Done column and select More (…) > Clear Done issues

https://support.atlassian.com/jira-software-cloud/docs/get-started-with-team-managed-projects/

If you are not the project admin then wait 2 weeks:

If you work in a Kanban style, Done issues are automatically cleared from the board every 14 days

Let me know if that clears things up.

Yulia Alexandrova

Hi @Alex Koxaras -Relational-

I'm an admin of a project, please see the screenshot.

Screenshot 2022-12-27 at 07.31.10.png

I also noticed that your instruction contains something about enabling the issue navigator by going to Project settings – Features to see issues that were Done. I don't have this Features option either:

Screenshot 2022-12-27 at 07.39.24.png

Yulia Alexandrova

Hey, @Mohamed Benziane this board doesn't seem to have the ability to add a subfilter like a regular board.

Alex Koxaras -Relational-

Subfilters exist only on jira software and company managed projects

Alex Koxaras -Relational-

@Yulia Alexandrova after searching on the documentation, you can't manually clear your done issues. The only option would be to wait 2 weeks so that automatically issues will be cleared.

Tara Mullen-Boustiha_1jkosa

Hi Yulia,

This documentation goes over everything for releasing issues on a Kanban board.

https://community.atlassian.com/t5/Jira-articles/Introducing-manual-board-clearing-for-your-next-gen-Kanban-board/ba-p/1411958

Julien Sauget_hqep7z

It seems that this option is only available for Team managed boards. For Company managed boards, you can only set a schedule to hide issues from your board, under Configure board/General:

Julien Sauget_hqep7z

There is an option to clear the column manually for team managed projects:

https://community.atlassian.com/t5/Jira-articles/Introducing-manual-board-clearing-for-your-next-gen-Kanban-board/ba-p/1411958 - thank you @Tara Mullen-Boustiha for pointing this out!

For company managed projects, you can only set a timeframe in Configure board/General/Completed issues (last option in the page):

https://confluence.atlassian.com/jirasoftwareserver/configuring-filters-938845268.html#Configuringfilters-(Kanbanonly)Hidingcompletedissues

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