How we can change the Admin Access from one user to other user?

Question

Hi,

We have Confluence account named https://upgrad-college.atlassian.net and the admin access for that it with the user who has left the organisation. So now we want to move that admin access to another user. Please help me out of this.

Regards,

Ashok Reddy

unknown · Answer

There is document about administrator password restore method, kindly refer below:

Restore Passwords To Recover Admin User Rights | Confluence Data Center and Server 7.6 | Atlassian Documentation

Divyajyoti Sarangi_1i7oxr · Answer

Hello @Ashok Reddy, welcome to the community!

I faced a similar issue when our Jira Admin left the organization. We were using Confluence Cloud at that time. First, we provided admin access to another person by logging in from the former Admin's account.

An Admin can create other Admins too.

After giving the Admin access to the successor Admin, we revoked the access of the former Admin.

Hope this helps.

Or as @Alex Koxaras -Relational- has expertly suggested, you can raise a support ticket.

Alex Koxaras -Relational- · Answer

Hi @Ashok Reddy and welcome to the community,

I'd suggest that you submit a support ticket to Atlassian if you don't have another org admin. https://support.atlassian.com/contact/