Unable to create Tunneled application link on Confluence

Question

Unable to create Tunneled application link on Confluence to link with Application tunnel. The screen is showing loading when selecting Application Tunnel.

Remark: The status of application tunnels is connected to our JIRA Server on-premise

Alex Koxaras -Relational- · Answer

@Jan Lawrence the solution is on the KB article I sent on my previous reply. On this article it reads:

* first integrate Jira Server and Confluence Cloud via the page ⚙ > Applications > Confluence Cloud integration

Are you trying to accomplish something else?

Jan Lawrence · Answer

HI Alex,

Thanks, I had already configured confluence cloud for use as a KB with JSM Server. I am trying to set up an application link for integration between JSW Server and Confluence cloud (i.e. so all the jira macros in confluence pages work).

I have submitted a support request, let's see what Atlassian come back with.

Jan

Alex Koxaras -Relational- · Answer

@Phakkaporn @Jan Lawrence hi to both of you!

Sorry for the late reply. To configure JSM integration with Confluence Cloud, you need to use Confluence Cloud integration mentioned in this KB article and the you also have to ensure you are running JSM version 4.12.0 (Jira 8.12.0) or above.