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Imported space is missing all pages

Petra Kupiainen

Hi,

I have imported space (xml file) to our confluence cloud. The file has been imported from our customer confluence server.

Import shows that it is succesful, but it only creates teh space, all the pages are missing. What can I do to get the pages as well. We dont have access to customer confluence.

Petra

Accepted answers

Charlie Misonne

Hi Petra, welcome to the Atlassian Community!

This will be difficult to troubleshoot but I'm giving it a shot.

Are you sure the pages are in the XML? I'd suggest opening the xml with some text editor and check if you can see some page content.
Perhaps pages were imported but are not visible due to permissions or other issue. To view all pages you can go to the space settings -> manage pages
Under reorder you should see all pages. You can also check the Hidden panel for any hidden pages that are not under the home page.

All comments

Charlie Misonne

Hi Petra, welcome to the Atlassian Community!

This will be difficult to troubleshoot but I'm giving it a shot.

Are you sure the pages are in the XML? I'd suggest opening the xml with some text editor and check if you can see some page content.
Perhaps pages were imported but are not visible due to permissions or other issue. To view all pages you can go to the space settings -> manage pages
Under reorder you should see all pages. You can also check the Hidden panel for any hidden pages that are not under the home page.

unknown

During backup space included children pages, choose it, refer document below. It should be helpful for you.

Manually Backing Up the Site | Confluence Data Center and Server 8.0 | Atlassian Documentation

Restoring a Space | Confluence Data Center and Server 8.0 | Atlassian Documentation

Petra Kupiainen

Hi,

Thank you for the answer. I tried to look the reorder and hidden sections, but I was unable to find the data.

Anyway I did find the data under the restricted area, so it seems that the confluence space is restricted from the customer site and allthought it is imported to our site, the restrictions remain.

Petra

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