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Issues are disappearing in board but stay in List page

Danuphol Jongariyakul

After changing workflow from my company.

I have many issues to go in the "List" page remaining. However, when my team and I switch to "Board" page, there are few of issue appearing. Most of our issue is disappearing.

So we are stick on "List" page which is more reliable and they are actual issues we have.

Please suggest

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Marta Woźniak-Semeniuk_m044pw

Hey @Danuphol Jongariyakul

I assume the "List" you speak of is the backlog.

What kind of project do you have? Is it Scrum or Kanban? Company-managed or team-managed?

Can you show a printscreen of the list view, board view and board settings -> columns?

Danuphol Jongariyakul

Thank you for your respond.

To answer you.

1.It is Kanban project.

2.It is Company-managed business.

And below is the example of my issues.

In board view, no any other issues.

Screenshot 2022-12-22 174519.png

But instead in the List view, there are many which are the actual issues I need to do.

Screenshot 2022-12-22 174520.png

Before the company change the Workflow, These both view would display the same information but different views.

Please consider and suggest me.

So so thank you in advance.

Marta Woźniak-Semeniuk_m044pw

Hey, could you show also the board settings -> Columns and

the board filter?

Danuphol Jongariyakul

I can't find that option mentioned actually, probably it is out of my permission. Right?

May by I need to contact the ones who control this?

Trudy P Claspill

Hello @Danuphol Jongariyakul

It appears to me that you have a Filter applied to the board, which is limiting the issues that are being displayed.

For instance when you use the Assigned to Me filter, a little symbol displays on the avatar of the assigned user.

Screen Shot 2022-12-22 at 9.14.37 AM.png

I see that symbol in the screen image you supplied.

Screen Shot 2022-12-22 at 9.16.07 AM.png

Disable all the filters and then all your issues should display.

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